Frequently Asked Questions

Quick answers to what our clients ask most

About Al Safwa & Brokerage

A Kuwaiti insurance brokerage founded in 2013 with a paid-up capital of KWD 100,000, offering an integrated range of insurance products for individuals, companies and public and private institutions in partnership with leading insurers.

The insurer issues the policy and pays claims, while the broker represents you: comparing offers from several insurers, choosing the cover that fits your needs and budget, and following up on issuing, renewals and claims.

No. Our goal is to get you the best price and cover by comparing offers and negotiating with insurers on your behalf.

Our head office is in Hawalli - City Star Complex, Tunis Street, opposite Hawalli Affairs, and we have 5 sales outlets across Kuwait.

Motor Insurance

Third-party insurance is compulsory and covers your liability to others for injuries and damage your car causes, while comprehensive insurance also covers damage to your own car from accidents, theft and more.

It covers death and permanent total or partial disability for the driver and their spouse, parents and children riding with them, up to KWD 25,000 per accident and KWD 10,000 per person.

Under the total loss policy, the vehicle is a total loss if the repair cost exceeds 75% of its insured value.

You need the Unified Orange Card policy, which covers your civil liability for traffic accidents while travelling through the Arab countries it includes.

Medical & Life Insurance

We offer medical plans for individuals and families, as well as group plans for companies to cover their employees.

We offer single life policies, and group life policies suited to companies and institutions.

Travel Insurance

It protects you and your family from medical emergency costs and unexpected situations while travelling, and many countries require it for a visa.

We offer policies covering travel worldwide, and you can choose the coverage area that suits your destination.

Business & Property Insurance

It includes property cover against fire and allied perils, engineering projects and equipment cover, and general accident lines such as liability, fidelity guarantee, money and workers' compensation.

Yes, we offer marine cargo and hull insurance, as well as aviation insurance.

Quotes & Claims

Fill in the quote request form on the Contact Us page or on the insurance type page, or call us on +965 9941 8025, and our team will get back to you as soon as possible.

Yes, our team follows up your claim with the insurer from start to settlement and tells you which documents are needed.

By phone on +965 9941 8025, by email at [email protected], via WhatsApp, or through the form on the Contact Us page.

Didn't find your answer?

Our customer service team is ready to help

Contact Us